Thank you for visiting the official Vanpool website and reviewing our accessibility statement. Vanpool.org is part of a transportation program administered by South Florida Commuter Services (SFCS), a program of the Florida Department of Transportation (FDOT).
We are committed to ensuring accessibility and inclusion for all individuals, including persons with disabilities, across all digital platforms, programs, and transportation-related services.
Mission
Our mission is to develop and maintain web content and digital services that are accessible to individuals of all abilities. Every visitor has the right to access information independently, conveniently, and without barriers, and to interact with our website effectively.
South Florida Commuter Services strives to provide full accessibility to its programs, services, and activities unless doing so would fundamentally alter the nature of the service or create an undue administrative or financial burden.
Accessibility Commitment
The Vanpool program provides shared commuting solutions for groups of riders traveling together, helping reduce costs, traffic congestion, and environmental impact.
As part of FDOT, we aim to ensure that this website and its associated services align with the Americans with Disabilities Act (ADA) and recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where feasible.
We are continuously working to improve accessibility across all areas of the website, including navigation, forms, program information, and downloadable resources.
Need Assistance?
If you experience difficulty accessing any content on this website, or if you require information in an alternative format, please contact us so we can assist you.
Phone: 1-800-234-7433
Website: https://www.vanpool.org/
We are committed to responding to accessibility requests in a timely and effective manner.
Programs and Services Accessibility
The South Florida Vanpool Program supports groups of commuters traveling together in shared vehicles, typically ranging from 4 to 15 participants, with program support that may include vehicle provision, maintenance, and cost-sharing benefits.
We are committed to ensuring that all users, including those using assistive technologies, can access information about vanpool participation, registration, and commuter benefits.
ADA Grievance Procedure
If you believe you have been denied access to information or services provided through this website, you may submit a complaint or request assistance. All accessibility-related concerns will be reviewed and addressed in accordance with applicable ADA guidelines.
ADA Notice
South Florida Commuter Services, through the Florida Department of Transportation, provides services in compliance with the Americans with Disabilities Act. We are committed to ensuring equal access to all programs, services, and activities for individuals with disabilities.
Title VI Non-Discrimination
In addition to ADA compliance, South Florida Commuter Services supports Title VI of the Civil Rights Act, ensuring that no person is excluded from participation in, denied benefits of, or subjected to discrimination based on race, color, or national origin.
Adobe PDFs and Documents
This website may contain links to downloadable PDF documents that require a PDF reader such as Adobe Acrobat Reader.
If you use assistive technology and encounter difficulty accessing PDF content, please contact us so that we can provide the information in an accessible format upon request.
Ongoing Improvements
Accessibility is an ongoing effort. South Florida Commuter Services regularly reviews and improves its digital platforms to identify and remove barriers to access. Feedback from users plays an important role in this process, and we encourage you to share any accessibility concerns or suggestions.